Answers to the most frequently asked questions of our Plant tours are listed below.
FREQUENTLY ASKED QUESTIONS.
QUESTIONS ABOUT ONSITE TOURS.
You can contact us via email at info@visita-bmw-slp.com.mx or call us at: +52 55 3503 3440.
Payments for face to face or online tours can made trough the PayPal link we will send you, or directly at the Plant (subject to availability). Payments can also be made by bank transfer (please contact our guides)
To join an open tour participants must book through our website and pay $150 MXN per person or $100 MXN, for visitors who qualify for discounted pricing (VAT included).
To take part in private tour, please book through our website and pay $4,750 MXN per group (VAT included).
Our online tours are available for groups of up to 50 participants (no minimum size) and have a cost of $2,250 MXN (VAT included).
Discounted pricing is valid for:
Reduced admission is valid for:
· BMW Group employees.
· Direct relatives of BMW Group employees.
· BMW dealer employees.
· Seniors (60 or more years of age).
· Participants with disabilities.
· Students and teachers.
· BMW or MINI Club members (for clubs registered under the BMW Clubs International Council).
Face to face tours last approximately 105 minutes, participants will walk approximately 4 kilometers.
Online tours last approximately 60 minutes.
Visitors are not allowed to take pictures or make films during Plant tours. Cameras and mobile phones must be switched off or remain in airplane mode during the tour.
Visitors must be at least 6 years old.
For safety reasons, participants must not wear sandals, flip-flops or high heeled shoes. Arms and legs must also be covered during the body shop visit.
Entrance with animals is not allowed.
Please arrive to the Visitor Center 20 minutes before the start of the face to face tour. Delays can only be partially compensated since Plant Tours are linked to production times.
Outside food and beverages are not allowed on plant premises and during the tour. The Visitor Center offers (free of charge) water bottles and a water dispenser. Food and beverages are also available for sale.
Pacemakers or insulin pump users must not enter the body shop. Please inform your tour guide in advance if you are using a pacemaker or insulin pump.
QUESTIONS ABOUT ONLINE TOURS.
Children from 4 years old and accompanied by an adult.
Computers, tablets or smartphones with access to internet.
The Zoom link can be shared up to 50 participants per group.